Thank you for shopping with us! We want to ensure that your order is processed and delivered as smoothly as possible. Please review our shipping policy for important information regarding our shipping procedures.

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a notification when your order is shipped along with tracking information.
• Please note that during high-demand periods or holidays, processing times may be slightly delayed.

2. Shipping Time

• Estimated shipping time is 5–7 business days. Please note that factors beyond our control, such as weather, holidays, or natural disasters, may cause shipping delays. While most packages arrive on time, shipping delays may occasionally occur due to unforeseen circumstances with our carriers. As a result, we do not guarantee exact delivery dates, and any delivery issues are the responsibility of the shipping carrier.

3. Shipping

·       We currently offer free shipping worldwide and delivery times will vary depending on the destination.

·       Please note that any customs duties, taxes, or import fees are the responsibility of the customer.

5. Order Tracking

• Once your order has shipped, you will receive an email with tracking information. You can use this information to track your package on the carrier’s website.

6. Shipping Address

• Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or undeliverable packages due to incorrect address information.

7. Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue.

8. Shipping Delays

• While we strive to meet our delivery timelines, please be aware that shipping carriers may experience delays beyond our control. We will keep you informed if there are any significant delays.

9. P.O. Box & APO/FPO Shipping

• We are able to ship to P.O. Boxes and APO/FPO addresses. Delivery times for these locations may vary.

10. Free Shipping Offer

• We offer free shipping promotions. These promotions will be clearly stated on our website or during the checkout process. Eligibility for free shipping may be subject to certain conditions.

 

If you have any questions or need further assistance regarding your order, please don’t hesitate to contact us. We are happy to help!